In the light of the COVID-19 pandemic, our products and packages will sterilize, and we recommend you sanitize your purchase orders before opening.
At KAJAII, we value every client. Our main concern is making sure that every order is delivered to our client at an estimated time. Normally you will collect your order in 5-25 business days from the date of your purchase.
An order confirmation email will be sent to you once the order is approved and certified.
Once the payment is confirmed, the order cannot be canceled or changed within this time. However, the company will make its best effort to facilitate your request.
It usually takes 2-6 business days to process your purchase order. Please note that public holidays & weekends are not included as per company rule. If it takes longer to process preordered items, please visit our preorder page for more information. We prepared orders in 24 hours and ship it in one day.
Orders are generally dispatched within 3 to 5 business days after payment.
Our business timing is from Monday to Friday during standard business hours; we will be closed during national holidays. We take precautions to ensure shipment delays will be kept to the lowest.
Once we shipped your order, we sent you a notification with the order tracking number via email. Please note: Total Delivery Time is Processing + Shipping duration.
If you want to track your shipment, please visit our Track Order information.
EXPECTED SHIPPING DELAYS
Shipping time is expected and begins from the date of delivery. It can take much longer than the estimated date for several reasons, including invalid address, customs clearance processes, or other causes.